We are Your Complete PMS Solution

We support thousands of independent and franchise hotels, in over 30 countries

Visual Matrix was first unveiled in 2002 and has since seen tremendous growth with installations in thousands of independent and franchise hotels across the world.  Visual Matrix is not only offered as a desktop solution, but available as a cloud-based solution as well.

We are the #1 PMS vendor for Best Western International

Number One PMS Vendor for Best Western

Visual Matrix was first endorsed as a vendor for Best Western in 2005. By 2009, the company became the #1 endorsed vendor with the majority of franchise owners choosing Visual Matrix over the competition. Today, Visual Matrix is installed in over 70% of Best Western hotels in North America.

We never close


hours a day


days a week


days a year

We offer unlimited support, never on a per incident basis. Regardless of your hours of operation or time zone, we will be here.